Terms of Service

Last Updated: January 13, 2025

1. Acceptance of Terms

By accessing or using the Political Cloud Platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Platform.

2. Service Description

The Platform provides cloud-based services for political organizations, including but not limited to data management, constituent engagement, campaign tools, and analytics services.

3. Account Registration and Security

3.1 Registration Requirements

• Users must be authorized representatives of registered political organizations
• All registration information must be accurate and complete
• Users must be at least 18 years of age
• Organizations must provide valid legal documentation

3.2 Account Security

• Users are responsible for maintaining account security
• Credential sharing is strictly prohibited
• Multi-factor authentication is mandatory
• Immediate notification is required for security breaches

4. Data Privacy and Protection

4.1 Data Collection

• We collect information necessary for Platform operation
• User consent is required for data collection
• Data collection complies with applicable privacy laws
• Regular privacy impact assessments are conducted

4.2 Data Usage

• Data used solely for authorized purposes
• No sale of personal information to third parties
• Analytics performed with anonymized data
• Data access limited to authorized personnel

4.3 Data Security

• Industry-standard encryption protocols
• Regular security audits
• Breach notification procedures
• Data backup and recovery systems

5. User Obligations

5.1 Acceptable Use

• No unauthorized automated access
• No interference with Platform operation
• No transmission of malicious code
• No violation of applicable laws

5.2 Content Guidelines

• All content must comply with electoral laws
• No hate speech or discriminatory content
• No false or misleading information
• No infringement of intellectual property rights

6. Payment Terms

6.1 Pricing

• Fees based on selected service tier
• Payment required in advance
• No refunds for partial use
• Price changes with 30 days notice

6.2 Payment Processing

• Secure payment processing
• Automatic renewal unless cancelled
• Late payment penalties
• Suspension for non-payment

7. Service Level Agreement

7.1 Availability

• 99.999% uptime guarantee
• Scheduled maintenance windows
• Emergency maintenance procedures
• Service credits for downtime

7.2 Support

• 24/7 technical support
• Response time guarantees
• Issue escalation procedures
• Training and documentation

8. Intellectual Property

8.1 Ownership

• Platform remains property of provider
• User data remains property of users
• Limited license to use Platform
• No transfer of intellectual property rights

8.2 Restrictions

• No reverse engineering
• No unauthorized modification
• No white-label or resale
• No competitor analysis

9. Compliance and Legal

9.1 Regulatory Compliance

• Electoral law compliance required
• Campaign finance regulations
• Data protection laws
• Political advertising rules

9.2 Legal Notices

• Governing law specified
• Jurisdiction for disputes
• Notice requirements
• Force majeure provisions

10. Termination

10.1 Termination Rights

• Termination with notice
• Immediate termination for violations
• Effect of termination
• Data retrieval period

10.2 Post-Termination

• Data deletion procedures
• Final payment obligations
• Survival of certain terms
• Transition assistance

11. Liability and Indemnification

11.1 Limitation of Liability

• Monetary caps on liability
• Excluded damages
• Force majeure events
• Technical malfunctions

11.2 Indemnification

• User indemnification obligations
• Defense of claims
• Notification requirements
• Settlement restrictions

12. Modifications to Service

12.1 Platform Changes

• Right to modify services
• Notice of material changes
• User acceptance requirements
• Opt-out provisions

12.2 Terms Changes

• Right to modify terms
• Notice period
• Continued use as acceptance
• Rejection procedures

13. Dispute Resolution

13.1 Process

• Mandatory mediation
• Arbitration procedures
• Class action waiver
• Small claims exception

13.2 Venue

• Choice of forum
• Applicable law
• Cost allocation
• Time limitations

14. Contact Information

• Support contact details
• Legal notice address
• Emergency contact procedures
• Update notification methods

15. Warranties and Disclaimers

15.1 Limited Warranty

• Service functionality
• Professional standards
• Compliance with laws
• Security measures

15.2 Disclaimers

• As-is provision
• No guaranteed results
• Third-party services
• Force majeure events

Published : 6th April 2021